Shipping & Return Policy

Shipping Policy:

Orders ship FCA from our warehouse in Quebec or New York State, depending on the destination.

Orders under $120 before shipping are subject to a $15 handling fee.

Additional charges may occasionally apply for special packaging, carrier surcharges, or hazardous materials handling. Shipments outside Canada and the United States may be subject to customs duties and other fees, which will be added separately to the invoice.

Product availability is subject to change. If an ordered item is out of stock, Econo-Lab will notify you by email.

Product specifications are subject to change without notice. Econo-Lab Inc. is not responsible for damage that occurs during transportation.

Return Policy:

Customers are responsible for return shipping costs and any applicable duties. A 25% restocking fee applies to all approved returns. Sterile products, partial cases, and opened packages cannot be returned.